A global SaaS company was struggling with procurement bottlenecks. Approvals dragged on for weeks, sourcing processes varied by department, and the business was frustrated with procurement’s slow response. Stakeholders often bypassed the process altogether, leading to shadow spend and compliance gaps.
Our Approach
We partnered directly with business and procurement leaders to redesign their intake process. Together we:
- Introduced delegated approval thresholds so routine requests could move faster.
- Standardized sourcing workflows across regions to eliminate inconsistencies.
- Built live dashboards to track compliance, cycle times, and stakeholder satisfaction.
- Embedded governance rules that balanced speed with control.
Results
- Cycle times dropped by 35% across key categories.
- Policy compliance improved by 25%, reducing shadow spend.
- Procurement regained credibility as a trusted business partner.
Why It Matters
For a high-growth SaaS company, speed is everything. By simplifying intake and standardizing execution, procurement went from being a roadblock to enabling faster business decisions — without losing control of spend or compliance.