Last Updated 1 June 2023
Valorant is dedicated to protecting the confidentiality and privacy of information entrusted to it. As part of this fundamental obligation, Valorant is committed to the appropriate protection and use of personal information (sometimes referred to as “personally identifiable information” or “PII”) that has been collected online.
Generally, our intent is to collect only the personal information that is provided voluntarily by online visitors so that we can offer information and/or services to those individuals or offer information about employment opportunities. Please review this Privacy Statement (“Privacy Statement”) to learn more about how we collect, use, share and protect the PII that we have obtained.
- 1 Collection and use of personal information
- 1.1 What information we collect
- 1.2 The legal grounds we have to use your personal information
- 1.3 Automatic collection of personal information
- 1.3.1 IP addresses
- 1.3.2 Cookies
- 1.3.3 Google Analytics
- 1.3.4 Web beacons
- 1.3.5 Location-based tools
- 2. Sharing and transfer of personal information
- 2.1 Transfer within the firm
- 2.2 Transfers to third parties
- 3. Choices
- 4. Your Rights
- 5. Data security and integrity
- 6. Changes to this statement
- 7. Policy questions and enforcement
1. Collection and use of Personal Information
1.1. What Information we collect
We obtain personal information about you if you choose to provide it — for example, to contact mailboxes or to register for certain services, materials or newsletters. In some cases, you will have previously provided your personal information to Valorant (if, for example, you are a former employee).
When you register or submit personal information to Valorant we will use this information in the manner outlined in this privacy statement. Your personal information is not used for other purposes, unless we obtain your permission, or unless otherwise required or permitted by law or professional standards. For example, if you register to a Valorant web site and provide information about your preferences we will use this information to personalize your user experience. If you send us a resume or curriculum vitae (CV) to apply online for a position with Valorant, we will use the information that you provide to match you with available Valorant job opportunities.
In some cases where you have registered for certain services we will store your email address temporarily until we receive confirmation of the information you provided via an email (i.e. where we send an email to the email address provided as part of your registration to confirm a subscription request).
1.2. The Legal Grounds we have to use your Personal Information
Valorant generally collects only the personal information necessary to fulfill your request. Where additional, optional information is sought, you will be notified of this at the point of collection.
The laws in EU and US allows us to process personal information, so long as we have a ground under the law to do so. It also requires us to tell you what those grounds are. As a result, when we process your personal information, we will rely on one of the following processing conditions:
- Performance of a contract: this is when the processing of your personal information is necessary in order to perform our obligations under a contract;
- Legal obligation: is when we are required to process your personal information in order to comply with a legal obligation, such as keeping records for tax purposes or providing information to a public body or law enforcement agency;
- Legitimate interests: we will process information about you where it is in our legitimate interest in running a lawful business to do so in order to further that business, so long as it doesn’t outweigh your interests; or
- Your consent: in some cases, we will ask you for specific permission to process some of your personal information, and we will only process your personal information in this way if you agree to us doing so. You may withdraw your consent at any time by contacting Valorant at contact@valorant.com.
Examples of the ‘legitimate interests’ referred to above are:
- To offer information and/or services to individuals who visit our web site or offer information about employment opportunities.
- To prevent fraud or criminal activity and to safeguard our IT systems.
- To customize individuals’ online experience and improve the performance, usability and effectiveness of Valorant’s online presence.
- To conduct, and to analyze, our marketing activities.
- To meet our corporate and social responsibility obligations.
1.3. Automatic Collection of Personal Information
In some instances, Valorant uses cookies, web beacons and other technologies to automatically collect certain types of information when you visit us online. The collection of this information allows us to customize your online experience, improve the performance, usability and effectiveness of Valorant’s online presence, and to measure the effectiveness of our marketing activities.
1.3.1. IP Addresses
In some instances, Valorant uses cookies, web beacons and other technologies to automatically collect certain types of information when you visit us online. The collection of this information allows us to customize your online experience, improve the performance, usability and effectiveness of Valorant’s online presence, and to measure the effectiveness of our marketing activities.
1.3.1. Cookies
1.3.2. Cookies Cookies may be placed on your computer or internet-enabled device whenever you visit us online. This allows the site to remember your computer or device and serves a number of purposes.
A notification banner will appear on our website requiring your consent to collect cookies. If you do not provide consent, your computer or internet-enabled device will not be tracked for marketing-related activities. A secondary type of cookie referred to as “user-input” cookies may still be required for necessary functionality. Such cookies will not be blocked through the use of this notification banner. Your selection will be saved in a cookie and is valid for a period of 90 days. If you wish to revoke your selection, you may do so by clearing your browser’s cookies.
Although most browsers automatically accept cookies, you can choose whether or not to accept cookies via your browser’s settings (often found in your browser’s Tools or Preferences menu). You may also delete cookies from your device at any time. However, please be aware that if you do not accept cookies, you may not be able to fully experience some of our website’s features.
Further information about managing cookies can be found in your browser’s help file or through sites such as www.allaboutcookies.org.
Below is a list of the types of cookies used on our web site:
Purpose | Description | Type and Expiry |
| Performance (i.e., User’s Browser) | Our web site is built using common internet platforms. These have built-in cookies which help compatibility issues (e.g., to identify your browser type) and improve performance (e.g., quicker loading of content). | Session Deleted upon closing the browser |
| Security (e.g. Asp .NET) Cookies | If you register for access to a restricted area, our cookies ensure that your device is logged for the duration of your visit. You will need your username and password to access the restricted areas. | Session Deleted upon closing the browser |
| Site Preferences | Our cookies may also remember your site preferences (e.g., language) or seek to enhance your experience (e.g., by personalizing a greeting or content). This will apply to areas where you have registered specifically for access or create an account. | Session Deleted upon closing the browser |
| Analytical | We use several third party analytics tools to help us understand how site visitors use our web site. This allows us to improve the quality and content on valorant.com for our visitors. The aggregated statistical data cover items such as total visits or page views, and referrers to our web site. | Persistent, but will delete automatically after two years if you no longer visit valorant.com |
Other third party tools and widgets may be used on our individual web pages to provide additional functionality. Use of these tools or widgets may place a cookie on your device to make their service easier to use, and ensure your interaction is displayed on our webpages properly.
Cookies by themselves do not tell us your email address or otherwise identify you personally. In our analytical reports, we may obtain other identifiers including IP addresses, but this is for the purpose of identifying the number of unique visitors to our web site and geographic origin of visitor trends, and not to identify individual visitors.
By navigating on our web site or entering your details to access reserved content or areas, you agree that we can place these cookies on your computer or internet enabled device.
1.3.3 Google Analytics
Valorant uses Google Analytics. More information about how Google Analytics is used by Valorant can be found here. To provide website visitors with more choice on how their data is collected by Google Analytics, Google have developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to the website itself or to other web analytics services.
1.3.4 Web Beacons
A web beacon is a small image file on a web page that can be used to collect certain information from your computer, such as an IP address, the time the content was viewed, a browser type, and the existence of cookies previously set by the same server. Valorant only uses web beacons in accordance with applicable laws. Valorant or its service providers may use web beacons to track the effectiveness of third party web sites that provide us with recruiting or marketing services or to gather aggregate visitor statistics and manage cookies. You have the option to render some web beacons unusable by rejecting their associated cookies. The web beacon may still record an anonymous visit from your IP address but cookie information will not be recorded. In some of our newsletters and other communications, we may monitor recipient actions such as email open rates through embedded links within the messages. We collect this information to gauge user interest and to enhance future user experiences.
1.3.5 Location-based Tools
Valorant may collect and use the geographical location of your computer or mobile device. This location data is collected for the purpose of providing you with information regarding services which we believe may be of interest to you based on your geographic location, and to improve our location-based products and services.
1.4 Children
Valorant understands the importance of protecting children’s privacy, especially in an online environment. In particular, our site is are not intentionally designed for or directed at children under the age of 13. It is our policy never to knowingly collect or maintain information about anyone under the age of 13, except as part of an engagement to provide professional services.
2. Sharing and Transfer of Personal Information
2.1 Transfer Within the Firm
We share information about you with other subsidiary firms of Valorant across the world as required in order to continue to run Valorant’s business.
2.2 Transfers to Third Parties
We do not share personal information with third parties, except as necessary for our legitimate professional and business needs, to carry out your requests, and/or as required or permitted by law or professional standards.In addition, Valorant will transfer certain personal information outside of the EEA to outside companies working with us or on our behalf for the purposes described in this Privacy Statement. Valorant will also typically store personal information outside of the EEA. If we do this your personal information will continue to be protected by means of contracts we have in place with those organizations outside the EEA, containing standard data protection clauses which are in a form approved by the European Commission.
Valorant will not transfer the personal information you provide to any third parties for their own direct marketing use.
3. Choices
In general, you are not required to submit any PII to Valorant online, but we may require you to provide certain PII in order for you to receive additional information about our services and events. Valorant may also ask for your permission for certain uses of your PII, and you can agree to or decline those uses. If you opt-in for particular services or communications, such as an e-newsletter, you will be able to unsubscribe at any time by following the instructions included in each communication. If you decide to unsubscribe from a service or communication, we will try to remove your information promptly, although we may require additional information before we can process your request.
As described in “Cookies” above, if you wish to prevent cookies from tracking you as you navigate our site, you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Note, however, that some portions of our site may not work properly if you elect to refuse cookies.
4. Your Rights
If Valorant processes personal information about you, you have the following rights:
- Access and correction: you have the right to access to that data. This is sometimes called a ‘Subject Access Request’. If we agree that we are obliged to provide personal information to you, we will provide it to you free of charge. Before providing personal information to you, we may ask for proof of identity and sufficient information about your interactions with us that we can locate your personal information. If the information we hold about you is incorrect, you are entitled to ask us to correct any inaccuracies in the personal information.
- Object to processing: you have the right to object to us processing your personal information if we are not entitled to use it any more.
- Other Rights: in addition, you may have rights to have your information deleted if we are keeping it too long, have its processing restricted in certain circumstances and/or to obtain copies of information we hold about you in electronic form.
You can make a request or exercise these rights by contacting Valorant at contact@valorant.com and we will make all reasonable and practical efforts to comply with your request, so long as it is consistent with applicable law and professional standards.
5. Data Security and Integrity
Valorant has reasonable security policies and procedures in place to protect personal information from unauthorized loss, misuse, alteration, or destruction. Despite Valorant’s best efforts, however, security cannot be absolutely guaranteed against all threats. To the best of our ability, access to your personal information is limited to those who have a need to know. Those individuals who have access to the data are required to maintain the confidentiality of such information.
We also make reasonable efforts to retain personal information only for so long i) as the information is necessary to comply with an individual’s request, ii) as necessary to comply with legal, regulatory, internal business or policy requirements, or iii) until that person asks that the information be deleted. The period for which data is retained will depend on the specific nature and circumstances under which the information was collected; however, subject to requirements of i)-iii) above, personal information will not be retained for more than 2 years.
6. Changes to this Statement
Valorant may modify this Privacy Statement from time to time to reflect our current privacy practices. When we make changes to this statement, we will revise the “updated” date at the top of this page. Any changes to the processing of personal information as described in this Privacy Statement affecting you will be communicated to you through an appropriate channel, depending on how we normally communicate with you.
7. Policy Questions and Enforcement
Valorant is committed to protecting the online privacy of your personal information. If you have questions or comments about our administration of your personal information, please contact us at contact@valorant.com. You may also use this address to communicate any concerns you may have regarding compliance with our Privacy Statement. We will seek to resolve your concern within three months of the concern being first raised. We may accept your concern (and in that case implement one of the measures set out in the ‘Your Rights’ section above), or we may reject your concern on legitimate grounds.