Change Management & Capability Building

Make change stick with adoption programs built for real operators.
We drive procurement adoption through targeted training, dashboards, and support models. Our programs are designed for business users, not just procurement teams, so adoption is sustained long after launch. We work hand-in-hand with client champions to build tailored programs that resonate across functions and regions.
Features & Benefits

Make Change Stick for the Long Term

Role-based training, adoption dashboards, and coaching sustain procurement transformation.

Role-specific content.

Track progress in real time.

Support champions across functions.

Programs built for operators.

Prevents backsliding after launch.

Valorant’s approach

Adoption Built for Real Operators

We tailor training, dashboards, and coaching to real business users — ensuring change is embraced, reinforced, and sustained.

Role-Based Training

Customized for different audiences.

Dashboards

Measure adoption and progress.

Coaching

Hands-on support for managers and users.

Feedback Loops

Iterative adjustments to sustain change.

Why it matters

Strategies Only Work if They’re Adopted

Transformation efforts often fail not because the strategy is wrong but because adoption doesn’t stick. Without targeted training, reinforcement, and user-centric design, teams revert to old behaviors. The result: lost savings, stalled processes, and frustrated stakeholders.

We build pragmatic adoption programs that work for real operators, not just procurement. Role-based training, adoption dashboards, and tailored coaching ensure procurement’s new ways of working are embedded across regions and functions. With reinforcement built in, clients achieve sustained adoption, higher compliance, and long-term impact.

Resources

Explore our curated case studies and playbooks.

Healthcare

80% Adoption in 90 Days

A healthcare client struggled with adoption of a new sourcing platform. We designed role-based training, built adoption dashboards, and coached managers to reinforce new behaviors. Within 90 days, adoption rates exceeded 80%, and procurement cycle times fell by 30%.

Control the outcome. Let agents do the work.

Don’t buy a platform. Don’t hire consultants. Do both - at once. Bring us your hardest problem.

+1 312 577-7600
contact@valorant.com